SMS Terms of Service

By opting into our SMS service, you agree to the following:

 

• Program Description: Mendez Cell Phone Repair sends text messages to provide appointment reminders, repair status updates, and customer support regarding your device.

• Opt-Out: You can cancel the SMS service at any time. Just text "STOP" to our number. After you send "STOP," we will send you an SMS message to confirm that you have been unsubscribed.

• Help: If you are experiencing issues with the messaging program, you can reply with the keyword "HELP" for more assistance.

• Interruption: Carriers are not liable for delayed or undelivered messages.

• Rates: Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies based on your repair status.

• Support: For questions, please contact us at mendezcellphonerepair@gmail.com or 509-439-1787.

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Privacy Policy

We value your privacy and the security of your information.

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• Information Collection: We collect your phone number only when you voluntarily provide it through our opt-in forms or during the repair intake process.

• Use of Information: Your number is used solely to provide the repair services and updates described above.

• Third-Party Sharing: Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

• Data Security: We implement a variety of security measures to maintain the safety of your personal information.